Privacy Policy

Overview

AI & Automation School ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, visit our website, or interact with us in any way.

By using our services you consent to the practices described in this policy. If you do not agree, please discontinue use of our services.

Information We Collect

We collect information in several ways:

• Information you provide — name, email, phone number, company name, payment information, and any other data you submit through our forms or during onboarding
• Usage data — how you interact with our platform, features used, pages visited, and actions taken within your account
• Technical data — IP address, browser type, device identifiers, operating system, and referring URLs
• Communications — records of your correspondence with us via email, chat, or other channels
• Client business data — contacts, pipeline data, and other business information you import or create within our platform

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process transactions and send related information including confirmations and invoices
• Send administrative information such as updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Improve and personalise your experience with our platform
• Monitor and analyse usage patterns to improve our services
• Detect, prevent, and address technical issues and fraudulent activity
• Comply with legal obligations

We do not sell your personal information to third parties. We do not allow advertisers to target you based on your data within our products.

Data Sharing & Disclosure

We may share your information with:

• Service providers — third-party vendors who assist in delivering our services (e.g., Stripe for payments, Mailgun for email delivery, Twilio for SMS). These providers are contractually bound to protect your data
• Legal compliance — when required by law, subpoena, or other legal process, or to protect the rights and safety of our users or the public
• Business transfers — in connection with a merger, acquisition, or sale of assets, with appropriate notice to you

All third-party sharing is limited to what is necessary to provide the services you have requested.

Cookies & Tracking

We use cookies and similar tracking technologies to operate our platform and improve your experience. These include:

• Essential cookies — required for the platform to function, including authentication and session management
• Analytics cookies — help us understand how visitors interact with our site (e.g., Google Analytics)
• Marketing cookies — used to track the effectiveness of our advertising campaigns

You can control cookie preferences through your browser settings. Disabling certain cookies may limit platform functionality.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Upon account cancellation, we retain data for 30 days to allow for re-activation, after which it is permanently deleted unless retention is required by law.

Anonymised, aggregated data may be retained indefinitely for analytical purposes.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access — request a copy of the personal data we hold about you
• Correction — request correction of inaccurate or incomplete data
• Deletion — request deletion of your personal data, subject to legal retention requirements
• Portability — request your data in a structured, machine-readable format
• Objection — object to certain processing activities, including direct marketing
• Withdrawal of consent — where processing is based on consent, withdraw it at any time

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS), encrypted storage, access controls, and regular security audits. Our platform infrastructure is hosted on enterprise-grade cloud providers with SOC 2 compliance.

No method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Third-Party Links

Our platform and website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email and update the "Last Updated" date at the top of this page. Continued use of our services after changes take effect constitutes acceptance of the revised policy.

Contact Us

For privacy-related questions, requests, or concerns:

AI & Automation School — Privacy Team
Email: [email protected]
New York / Lahore